Anti-Scam and Online Transaction Assurance Policy


At Delldesign Living, we prioritise the trust and satisfaction of our customers. We understand that online scams are a growing concern, and we are committed to providing a safe and transparent shopping experience. This policy outlines our measures to ensure that all transactions are secure and that our business is legitimate.

About Us

  • Registered Business: Delldesign Living is a fully registered Australian business, operating under ABN 92 608 534 338. We adhere to all Australian business regulations and standards.
  • Family Owned: We are a family-owned business with a commitment to providing quality products and exceptional customer service.
  • Customer Reviews: We are proud of the numerous positive reviews and testimonials from our satisfied customers. You can read our customer reviews on Google, Facebook, Our Online Store and other review platforms. If you would like direction to find these reviews please get in touch. All reviews are legitimate and unedited.

Online Transaction Security

To protect our customers and ensure secure transactions, we implement the following measures:

  • Secure Payment Gateways: We use reputable and secure payment gateways to process all online transactions. Your payment information is encrypted and protected.
  • Verified Contact Information: Our contact details, including our phone number, email address, and physical location, are verified and publicly listed on our website.
  • Order Confirmation: Upon placing an order, you will receive an immediate confirmation email with your order details. If you do not receive this email, please contact us.

Scam Prevention Practices

We actively work to prevent scams and protect our customers by:

  • No Facebook Marketplace Transactions: We do not conduct business through Facebook Marketplace or any other third-party marketplace platforms. All transactions must be made directly through our official website We advertise select items from our store on Facebook Marketplace. 
  • Official Website Only: The only authorised platform for purchasing Delldesign Living products is our official website. Beware of any other websites or social media accounts claiming to represent us.
  • Direct Communication: If you have any doubts or concerns about the legitimacy of a transaction or communication, please contact us directly through our official contact methods listed on our website.

Customer Reassurance

We understand that trust is crucial in online transactions. To reassure our customers:

  • Clear Refund and Return Policy: Our refund and return policy is clearly outlined on our website, ensuring that you have recourse in the unlikely event of any issues with your purchase.
  • Detailed Product Information: We provide comprehensive product descriptions, specifications, and high-quality images to help you make informed purchasing decisions.
  • Customer Support: Our dedicated customer support team is available to assist you with any queries or concerns. You can reach us at our contact page or

Report Suspicious Activity

  • If you encounter any suspicious activity or suspect that someone is fraudulently using our brand name, please report it to us immediately at We take such reports seriously and will take appropriate action.


Your trust and satisfaction are our top priorities at Delldesign Living. We are committed to maintaining a safe and secure shopping environment and appreciate your support. If you have any questions about this policy or need further assistance, please do not hesitate to contact us.

Thank you for choosing Delldesign Living.

Will Dellaway

Owner & Manager

Delldesign Living